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    Digital Marketing

    That's what I do — for our current clients and prospective ones — at Saatchi & Saatchi Wellness.

    Applying a deep knowledge of the digital space to an understanding of a brand's consumers and business objectives, I help plan and execute the means of communication between the two.

    Social media, SEO, Brand.com, ROI. The acronyms, trends, and implications are never-ending, but it's my passion to help guide our clients through this evolving landscape, and act in a way that makes sense strategically for their business.

    Browse around to learn a bit more about the ideas and information that I find interesting. To learn more about Saatchi & Saatchi Wellness and the entire Healthcare Communications Group, please visit saatchiwellness.com.

    Latest Posts — Saatchi Wellness Blog

    They're Just People

    Wednesday, December 9, 2009

    I was in a meeting the other day and caught myself doing something that, in hindsight, really made me stop and think. In the course of presenting ideas on how to engage a particular audience, I kept using terms like "patients," "customers," "consumers," and "targets" almost interchangeably, as if the label didn't matter and that one way of describing these groups was just as good as the other. I realized how limiting and narrow minded all of these labels are in describing anyone and tried to think of a better descriptor.

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    The Eternal Debate

    Monday, November 9, 2009

    Mac vs. PC

    Star Wars vs. Star Trek

    Boxers vs. briefs

    Outside of the agency world, bring up any of the above and it's sure to spark a heated debate over a cold pint. Inside the agency world, however, the fastest way to pick a fight is to pick a side in the "traditional" vs "digital" agency debate.

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    Having a Baby Changes Everything—Even More Than You Think

    Wednesday, October 21, 2009

    Despite working in the healthcare space and all the attention our industry receives on a daily basis, it's very easy to keep yourself at arms length from some of the issues and concerns we debate regularly. It's only when you are thrust into the system that these issues are a lot closer to home than expected.

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    Who Owns Social Media?

    Monday, September 28, 2009

    This past Thursday (Sept 24th), I had the pleasure of participating in the ANA's 2009 Agency/Client Forum as part of Advertising Week here in NY. Moderated by Steve Rubel, SVP, Director of Insights at Edelman Digital, I joined Paul Dunay, Global Managing Director of Services Marketing at Avaya, and Phyllis Joseph, Senior Lead, Communications at Unilever, as we discussed "Who Owns Social Media?"

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    When is a "Friend" a Friend?

    Monday, September 14, 2009

    Perhaps it's a coincidence, but I noticed two articles last week which discuss a "backlash" against Facebook.

    The first, from Elizabeth Bernstein at the Wall Street Journal, wants us to think before we post—all of the useless/silly/boring/"too-much" information we share in our status updates are ruining the relationships people have with each other. Over at the New York Times, Virginia Heffernan points to things like privacy concerns, losses in productivity, and yes, even us marketers, as reasons why people are abandoning Facebook.

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    Making Choices for Others

    Thursday, August 27, 2009

    Making choices for others. Visit a museum and you will experience this first-hand. The curator—the person responsible for overseeing the museum's collection—combed through the museum's archives to present you, the viewer, with a cohesive display of what they felt were the most important and significant pieces out of the entire collection. His (or her) job is to simplify choice.

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    Agencies on Twitter

    Thursday, July 9, 2009

    Would you hire a plumber who has a leaky faucet in his own home?

    This is essentially the question that Rupal Parekh asks in her recent AdAge article, where she is quite critical of several agencies (big and small, traditional and digital) for their presence (or lack thereof) on Twitter (and by extension, other social media like social networks and blogs).

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    All a Twitter

    Wednesday, May 13, 2009

    As Twitter increases in popularity (both in mainstream press and in actual usage), so do the number of questions I'm asked about what it is and why it matters. The first thing I usually hear is, "But William, why do people feel like it's necessary to tell everyone what they had for lunch? Who really cares?"

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